What You Can Expect From Us
Our assessments and personalized care plans include safety, assistance with activities of daily living, personal preferences, and special needs. This plan guides our caregivers and care coordinators in providing the best possible support for your situation. Our care coordinators stay involved and communicate your ongoing needs, progress, and changes to physicians, family, and other members of your care team!
Your care team involves professional, degreed care coordinators with experience and expertise in the issues associated with aging.
Same Day Service
We understand that the need for home care services is often unanticipated, so when you need a helping hand immediately, we can be there!
Our goal is to provide you qualified caregivers that meet your needs, to assign them permanently to your care, and to be there when we say we will. We continue to supervise and guide our caregivers and stay involved, so you get the best service possible.
We charge the same fees for service no matter what day or time of day you need them... there is no increase in fees for night for weekend care.
Ethical and Value-Driven Care
Our agency is based on our five operational values of respect, advocacy, compassion, intention, and accountability.
Through referral to community resources, monthly family education opportunities, and our continuing care network, you can expect to be connected to the options available as your needs change.
Services are designed for those who need "a little help" to remain independent and age-in-place. With your input, we help identify all the things that would be most helpful and could make your life easier, then create a unique Plan of Care that provides direction to your caregivers. Through the Plan of Care, we not only identify what needs to be done, but based on your personality and preferences, how services should be provided. Do you like a friendly and outgoing caregiver or would you prefer a caregiver that is quiet and gives you plenty of space? What type of food do you like and is there a recipe that you prefer? Do you need a little encouragement to accomplish daily tasks, or full assistance? Services can include:
Transportation for shopping or appointments.
Normal household duties such as cleaning, laundry, meal preparation, pet care, etc.
Personal hygiene such as assistance with bathing, dressing, grooming.
Medication reminders or assisting with medications.
Stand by assistance with walking or transferring.
Organizing papers, filing, bill paying.
Safety and support for those with memory impairment.
Fun outings and activities.
Customized support based on special needs.
At Northwest Healthcare we believe that aging is filled with boundless opportunities to grow and learn, contribute, and participate in the countless enriching events in life. That guiding philosophy influences everything we do and everyone we hire to serve those for whom we care.
In 2017 Northwest Healthcare received the "Best Of" award from SeniorAdvisor.com. We intend to show each of our clients how we won it through the care we deliver to them.