-
What
experience and/or credentials does the management
have to provide home care services?
-
Are you an experienced health care
manager?
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How long has your company been
providing services
locally?
-
May I see a copy of your Washington
State survey? Have you had any complaints?
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How do you supervise your caregivers?
-
How often do your care managers visit
in the home to evaluate services?
-
Do you offer both home care and home
health?
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Do you require a good driving record,
criminal background check, and drug testing of your
employees?
-
Do you require ongoing training of
your staff?
-
If a caregiver cannot make a shift,
how will you replace her?
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Do you perform care coordination with
other health care professionals and services?
-
Do you complete a comprehensive
assessment of the person you will be providing
services to?
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Are you available for problems 24
hours a day?